The Thinkplus Digital Marketing Podcast https://exposureninja.com/podcast/ Fri, 20 Dec 2024 15:46:10 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.1 https://exposureninja.com/wp-content/uploads/2024/05/cropped-exposureninja_com_favicon-32x32.png The Thinkplus Digital Marketing Podcast https://exposureninja.com/podcast/ 32 32 Digital Marketing Predictions for 2025 (HISTORIC Changes Coming) https://exposureninja.com/podcast/dojo-45/ Thu, 19 Dec 2024 06:00:11 +0000 https://exposureninja.com/?post_type=podcasts&p=24313 2024 has seen huge changes in the search marketing industry. Listen in to learn how these disruptive changes will continue in 2025.

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Episode Overview

Join Charlie Marchant, CEO of Thinkplus, and Dale Davies for a deep dive into some bold marketing predictions for 2025.

From the meteoric rise of AI search platforms to personalised search results and evolving consumer behaviours, they explore how these shifts will fundamentally change digital marketing strategies. With 45% of US and 29% of UK users already embracing generative AI search, the transformation is well underway.

For marketing leaders grappling with resource allocation and strategic planning, this episode provides crucial insights into preparing for the AI revolution. Whether you’re a marketing or business leader, discover practical steps to adapt your marketing strategy for this rapidly evolving landscape. Learn why early adoption and experimentation are essential for staying competitive in the age of AI-driven search.

What You’ll Learn

  • Develop strategies to optimise for generative AI search platforms beyond Google
  • Prepare your team for the shift towards personalised search results
  • Adapt your content strategy for longer, more conversational search queries
  • Leverage emerging voice search opportunities effectively
  • Navigate the evolution of visual search and shopping experiences

Timestamps

00:00 Welcome to the Dojo

00:52 – Prediction 1

09:04 – Prediction 2

25:20 – Prediction 3

28:05 – Prediction 4

32:37 – Prediction 5

36:38 – Prediction 6

Deep Dive Breakdown

Topic 1: The Rise of Generative AI Search

Context:

A seismic shift is underway in search behaviour. ChatGPT, Gemini, and Perplexity are rapidly gaining market share, forcing businesses to rethink their search marketing strategies. This transformation presents both opportunities and challenges for marketing teams of all sizes. The race for AI search dominance will likely lead to significant platform consolidation through mergers and acquisitions.

Key Insights:

Market Adoption
  • Finding: 45% of US and 29% of UK users already employ generative AI search
  • Explanation: Early adoption rates indicate a fundamental shift in search behaviour that marketers must address

Topic 2: Personalised Search Results

Context:

Google faces mounting pressure to maintain search market share amidst AI competition. The solution may lie in delivering highly personalised search results based on individual user data, search history, and browsing patterns. This controversial development could revolutionise how businesses approach search visibility whilst raising significant privacy concerns.

Key Insights:

User Experience vs Privacy
  • Finding: Implementation requires extensive personal data collection and analysis
  • Explanation: Success depends on balancing improved user experience with privacy concerns

This is the video that Dale referenced about an AI agent doing some shopping for a user:

This is the video that Dale referenced which shows how an AI agent can read your screen to assist you:

Topic 3: Voice Search Evolution

Context:

After years of false starts, voice search may finally reach its tipping point. The widespread adoption of wireless earbuds and improvements in AI language models are creating perfect conditions for voice search to become mainstream. This shift will fundamentally change how users interact with search engines and digital assistants.

Key Insights:

Behavioural Change
  • Finding: Users increasingly prefer voice interaction for complex queries
  • Explanation: Natural language processing improvements make voice search more practical and appealing

Essential Takeaways

  • Marketing teams must allocate dedicated resources for AI search experimentation
  • Longer, more conversational search queries will become the norm
  • Voice search adoption will accelerate with improved AI capabilities
  • Privacy concerns will influence the pace of personalisation
  • Early adopters of generative AI optimisation will gain significant advantages

Next Steps

Next 24 Hours:

  • Audit your current search marketing budget allocation
  • Test your key product searches on ChatGPT and Gemini
  • Review your content strategy for conversational queries

Next Week:

  • Begin documenting AI search experiments
  • Map out potential voice search use cases
  • Analyse your long-tail keyword performance

Next Month:

  • Develop a comprehensive GEO strategy
  • Create an AI search testing framework
  • Plan resource allocation for ongoing experimentation

Watch This Next

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The Best Episodes of 2024 https://exposureninja.com/podcast/best-2024/ Tue, 17 Dec 2024 10:43:11 +0000 https://exposureninja.com/?post_type=podcasts&p=24299 Catch up and listen to the best episodes of Thinkplus's digital marketing podcasts and get yourself ready to dominate in 2025.

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In 2024 we’ve published 89 podcast episodes between the Digital Marketing Podcast by Thinkplus and The Dojo, our weekly marketing news series.

Over the past year, these episodes have been listened to thousands of times by thousands of listeners around the world.

But not everyone has heard them.

We’ve rounded up the top ten episodes that our wonderful audience has listened to the most this year, including repeated listens to the same episode.

If you haven’t heard them before then this is your chance to do so. And if you have, then a re-listen may just help you find that extra 5% improvement your marketing strategy needs for 2025.

Where they exist, we’ve also included the corresponding video that Tim recorded for our YouTube channel.

Enjoy!

How Google Ads Work in 2024

Google Ads has been unpredictable since early 2023. New formats like Performance Max have changed the game, and the strategies that once delivered results don’t hit as hard anymore.

But we’ve been deep in the trenches testing what works—and we’ve figured it out.

This episode is your shortcut to mastering the latest ad changes and running campaigns that perform better than ever.


How To Create the Perfect Marketing Strategy for 2025

Digital marketing strategies aren’t one-size-fits-all, and this episode explains why.

Instead of offering a generic plan, we’re sharing a 4-step framework to help you create your perfect strategy.

You’ll learn how to approach each step, adapt it to your business, and build a strategy that delivers real results.


The Best Digital Marketing Strategies for 2025

This episode dives into 5 proven digital marketing strategies that are delivering results right now.

From AI-driven search and audience segmentation to upselling tactics and video content, these strategies offer something for every type of business.

Listen in to find out how to apply them effectively and see what’s working for others.


Google Tries to Patch Things Up with SEOs After the Helpful Content Update

In this episode, we discuss Google’s blunderous attempts to speak with website owners and content creators about the Helpful Content Update. It’s unclear what the objective of Google meeting with this group was, but whatever they intended, it didn’t go well.

This is a great episode to listen to if you’re unfamiliar with the Helpful Content Update, a large and impactful algorithm change, and how it may impact you.


The Best B2B Marketing Strategies for 2025

With over 100,000 B2B leads generated, we’ve nailed down three core strategies that drive results.

This episode unpacks how to:

  • Be genuinely helpful through content,
  • Repurpose like a beast, and
  • Approach thought leadership in a way that actually works.

These strategies are the foundation of any strong B2B campaign—build everything else on top of them.


New Google Algorithm Update + AI Overviews Hits the UK

In this episode, Tim and I talk about Google’s August 2024 Broad Core Update. These algorithm updates shake the rankings of every industry and can send some websites — mostly under-optimised or full of low-quality content — tumbling down the rankings.


Digital Marketing Lessons from Disruptive Insurance Companies

Marketing a trendy, fun product is one thing, but convincing people to buy something they need but don’t want, like insurance, is a whole different ballgame.

In this episode, we dive into the marketing strategies of three disruptive life insurance brands and unpack the lessons you can apply to your own campaigns.

If you’re a fan of high-quality marketing, this one’s a must-listen.


Listen To This Podcast If Your Website Converts at Less than 2%

After analysing over 35,000 websites in the last 10 years, we’ve pinpointed the key reasons many sites struggle to convert above 2%.

We dive into what’s holding your conversion rate back and how to break through that 2% barrier.

If you’re ready to take your conversion game to the next level, this one’s for you.


Why You Shouldn’t Be Afraid of AI PPC Tools

In this episode, we talk about how the AI integration in Google Ads is transforming PPC strategies, with automatically generated ad copy and keyword suggestions based on landing page content. When optimised, landing pages enable AI to produce more effective headlines and descriptions, boosting lead generation and overall campaign performance.


Listen To This Before Hiring a Marketing Agency

The right marketing has the power to transform a business and spark growth that changes lives. Agencies are one way to achieve this, but there are other options as well.

In this episode, we break down three key topics: how to decide between a marketing agency, freelancers, or an in-house team; how to find the right agency if you go that route; and how to get the most out of them once you do. We’ll help you make the best choice for your business.


Thank You

The entire Thinkplus team send their thanks for continuing to listen to our podcasts and we hope that, through them, you’ve been able to smash your marketing goals. But, there are huge changes ahead. The marketing battlefield is changing.

To stay ahead of these changes and the evolution of search, watch this live session with Tim and keep yourself in the know of the tactical and strategic knowledge you need to take into 2025.

Now let’s dominate 2025!

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Should Marketers Embrace SORA, OpenAI’s New Text-to-Video Tool? (Dojo #44) https://exposureninja.com/podcast/dojo-44/ Thu, 12 Dec 2024 19:45:09 +0000 https://exposureninja.com/?post_type=podcasts&p=24229 Learn whether marketers should prioritise learning how to use OpenAI's new text-to-video AI tool, plus catch the latest marketing news.

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Episode Overview

In this packed episode, our CEO, Charlie Marchant, and our Head of Marketing, Dale Davies, dissect three major AI developments: OpenAI’s text-to-video tool Sora, Google’s Product Studio expansion, and Reddit’s new AI-powered answer generation system called Reddit Answers. While these tools showcase impressive capabilities, their immediate practical applications for marketers vary significantly.

For marketing leaders grappling with the rapid pace of AI advancement, this episode cuts through the hype to deliver actionable insights about which tools deserve attention now and which can wait. Discover how these innovations might reshape content creation, product marketing, and market research strategies in 2024 and beyond.

What You’ll Learn

  • Evaluate OpenAI’s Sora capabilities and limitations for marketing video content
  • Leverage Google Product Studio for efficient product photography at scale
  • Harness Reddit’s new AI-powered answer system for enhanced market research
  • Identify practical applications of AI tools for businesses of different sizes

Deep Dive Breakdown

Topic 1: OpenAI’s Sora Launch

Context:

OpenAI has released Sora, their text-to-video generation tool, exclusively to ChatGPT Plus and Pro users in the USA. The tool generates 20-second videos from text prompts and supports multiple formats including widescreen, vertical, and square. Despite impressive demonstrations, current limitations and compliance issues restrict its immediate marketing applications.

Key Insights:

Pricing and Accessibility
  • Finding: Available on Plus ($20/month) and Pro ($200/month) plans with varying usage limits
  • Explanation: Current pricing structure suggests this is primarily positioned for testing and experimentation rather than production use
Marketing Applications
  • Finding: Current output quality isn’t suitable for professional marketing content
  • Explanation: Visual artifacts and animation inconsistencies make it more suitable for conceptual work than client-facing content

Topic 2: Google Product Studio Expansion

Context:

Google has expanded its AI-powered Product Studio to 30 countries, enabling advertisers to create enhanced product imagery within Google Ads. The tool removes backgrounds and generates contextual settings based on prompts, making professional-looking product photography more accessible to businesses of all sizes.

Key Insights:

Practical Applications
  • Finding: Enables scalable, localised product imagery for different market segments
  • Explanation: Businesses can create multiple variations of product images for different demographics and regions without additional photo shoots

Topic 3: Reddit Answers

Context:

Reddit has introduced an AI-powered answer generation system, called Reddit Answers, that synthesises information from existing Reddit discussions. The tool provides comprehensive summaries with citations to source posts, potentially transforming how marketers conduct research on the platform.

Key Insights:

Market Research Impact
  • Finding: Streamlines access to authentic user opinions and experiences
  • Explanation: Marketers can quickly gather insights about product preferences and pain points without manual thread analysis

Essential Takeaways

  • Sora shows promise but isn’t ready for professional marketing content creation
  • Google Product Studio offers immediate practical value for e-commerce businesses
  • Reddit Answers provides efficient market research capabilities for understanding customer sentiment
  • AI tools are becoming more integrated into existing marketing platforms

Timestamps

  • 00:00 – Introduction and episode overview
  • 00:39 – OpenAI’s Sora launch details
  • 11:29 – Google Product Studio expansion
  • 15:15 – Reddit Answers introduction
  • 21:19 – Final takeaways and recommendations

Next Steps

Next 24 Hours:

  • If you’re a ChatGPT Plus/Pro user in the US, attempt to access Sora and observe its current capabilities
  • Check if your region has access to Google Product Studio within your Google Ads account
  • Visit Reddit to identify the most relevant subreddits for your industry research

Next Week:

  • For Google Product Studio users: Test the tool with your top 3 products, creating seasonal variations
  • Create a spreadsheet of your key customer research questions to prepare for Reddit Answers access
  • If you have Sora access: Test a simple product demonstration video to evaluate current limitations

Next Month:

  • Develop an A/B testing framework comparing standard product photos against Google Product Studio generated images
  • Create a systematic approach to gathering and analyzing Reddit insights for product development and marketing
  • If using Sora: Document use cases where it could potentially replace current video creation processes in the future

Watch This Next

 

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Copy This NEXT-LEVEL GEO Strategy in 2025 https://exposureninja.com/podcast/extra-043/ Mon, 09 Dec 2024 22:27:42 +0000 https://exposureninja.com/?post_type=podcasts&p=24218 Learn what Generative Engine Optimisation is, why it will be a crucial marketing tactic for you, and how to capitalise on it ASAP.

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Here’s what most marketers are missing about the future of search: By 2026, Gartner predicts organic traffic from traditional SEO could drop by up to 50%. Even conservative estimates suggest a 25% decline in the next 1-2 years. The reality? Most businesses aren’t just unprepared for this shift – they’re actively investing in strategies that won’t serve them in an AI-first search landscape.

Before we get into the details, here are the more important timestamps from this recording:

Timestamps

01:07 – What is GEO?

02:20 – Are marketers thinking about GEO enough?

03:57 – Are we starting to see the impact of generative engines in analytics and traffic?

05:31 – How is the spread of generative AI impacting Google itself?

07:44 – How important is the new skill set of GEO for SEOs and marketers?

09:38 – How important is GEO for business owners, CEOs, and CMOs?

12:45 – How do generative engines work?

21:07 -What are the differences between SEO and GEO?

28:40 – How is the spread of generative AI impacting digital PR?

34:06 – How do we measure the effectiveness of GEO?

38:49 – How can marketers communicate the importance and effectiveness of GEO to their superiors?

41:38 – What are the tactical steps to optimize content for generative engines?

55:50 – How can a marketer strategise an initial GEO strategy for 2025?

59:31 – How should a promotional/PR strategy be approached for GEO?

The Hidden Reality of Modern Search Behavior

Let’s break down what’s really happening in search right now. Search Console data reveals something fascinating: users aren’t just changing where they search – they’re fundamentally altering how they interact with search engines. Queries are becoming longer, more conversational, and increasingly mirror the way people interact with AI chatbots.

The analytics tell a clear story: before someone ever reaches your website through Google, they’ve likely had multiple touchpoints with AI platforms. These conversations are shaping purchase decisions, building brand perceptions, and influencing search behaviour in ways that traditional analytics completely miss.

Breaking Down GEO vs SEO: The Real Differences

Traditional SEO focuses on individual pages and backlinks. Generative Engine Optimisation (GEO) evaluates your entire digital footprint.

Here’s what that actually means in practice:

Content Evaluation — Traditional SEO looks at pages. GEO analyses data points across multiple sources. While Google might focus on your product page, AI platforms synthesise information from reviews, social media, forum discussions, and industry mentions to form a complete picture of your offering.

Ranking Factors — Recency matters more in GEO. Content from six months ago might rank well in Google, but AI platforms show a strong preference for fresh, current information. They’re also more sensitive to user-generated content and third-party mentions than traditional search engines.

Content Structure — AI platforms excel at parsing structured content but need clear context. Instead of optimizing for keywords, a successful GEO strategy focuses on providing explicit context for every piece of information. “Vegan beauty products” performs better than just “vegan products” because it gives AI platforms clear category context.

The Process That Actually Works

Starting with AI Interviews: The foundation of effective GEO isn’t content creation – it’s understanding how AI platforms currently perceive your brand. This means conducting systematic interviews across multiple AI platforms:

Basic Identity Questions:

  • What services does [company] provide?
  • Where does [company] operate?
  • What makes [company] different from competitors?

Competitive Analysis:

  • Who are the leading providers in [industry]?
  • What differentiates [company] from [competitor]?
  • What are [company’s] main strengths and weaknesses?

Customer Perception:

  • Who would benefit most from [company’s] services?
  • What do customers say about [company]?
  • What problems does [company] solve best?

Once you’ve completed the process, you can then move on to more tactical work, such as:

  • Content Optimisation — After understanding AI perception, focus on content structure.
  • Clear Section Headers — Use descriptive headers that explicitly state what follows. AI platforms use these for context and categorisation.
  • Contextual Clarity — Don’t assume knowledge – state relationships explicitly. If you’re discussing a musical, specify “Oklahoma the musical” rather than just “Oklahoma.”
  • Format Diversity — Unlike traditional SEO, GEO benefits from diverse content formats. Include videos, podcasts, data tables, and various media types where relevant.
  • External Linking Strategy — The old SEO fear of linking to competitors doesn’t apply in GEO. Linking to complementary content can actually help your visibility in AI responses.

Building Digital Authority That Matters

Modern GEO requires a broader approach to digital PR. The data shows successful brands aren’t just chasing high-authority backlinks – they’re building a genuine presence across multiple platforms.

Diverse platform presence means strategic engagement where your audience actually spends time: industry forums, professional networks, review sites, and knowledge-sharing communities like Reddit and Quora. Each platform adds a different dimension to how AI platforms understand your brand authority.

Active engagement in industry discussions goes beyond promotional content. It means contributing genuine insights, sharing unique data, and participating in technical conversations that demonstrate real expertise. AI platforms evaluate not just what you say, but how you engage with industry challenges and developments.

Strategic review management shapes how AI platforms understand your real-world impact. This means systematically soliciting reviews after positive interactions, responding professionally to every piece of feedback, and creating a clear record of customer support and problem resolution.

Authentic community participation requires consistent, valuable engagement in relevant online spaces. This isn’t about quick promotional hits – it’s about building long-term relationships through genuine expertise sharing and community support.

The goal isn’t just backlinks – it’s creating a consistent, authoritative presence across platforms where your audience engages. When AI platforms see this pattern of genuine expertise and engagement, they develop a more complete understanding of your brand authority, leading to better representation in AI-driven search results.

Measuring Success in the AI Era

Traditional SEO metrics tell only part of the story in GEO. Most marketers track rankings and organic traffic, completely missing the deeper patterns that reveal GEO success.

Here’s what actually matters: Direct measurements start with referral traffic from AI platforms. These show up as distinct sources in your analytics – ChatGPT, Claude, Perplexity. But that’s just the beginning. Branded search volume tells a deeper story about how AI platforms influence discovery. When you see search terms growing more complex in Search Console, that’s a clear signal of AI-influenced research behaviour.

The indirect indicators reveal even more. Watch how search intent patterns evolve. Sales teams report prospects arriving with deeper product understanding. Brand perception shifts across platforms. And most tellingly, direct brand searches spike after major AI platform updates.

The most successful implementations show steady improvements across both direct and indirect metrics over 3-6 months. By month three, expect to see more nuanced customer questions. By month six, watch for shorter sales cycles as prospects arrive better informed through AI interactions.

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How To Optimise for AI Overviews

AI Overviews are not just another feature at the top of search results. They represent a complete transformation in how Google displays information, and most businesses are approaching them entirely wrong.

The data shows something fascinating about how these overviews work. While traditional search results create winners and losers, AI Overviews combine information from multiple sources. A small healthcare provider can appear alongside Mayo Clinic and the NHS in the same overview. This isn’t theory – it’s happening right now for businesses that understand how to contribute to these conversations.

Most businesses fail at overview optimisation because they’re stuck in an outdated competitive mindset. The data shows successful businesses take a completely different approach. Instead of trying to outrank industry leaders, they focus on adding unique insights that complement existing information. When they appear in these overviews, the trust transfer is immediate – being mentioned alongside industry leaders builds instant credibility.

Here’s what the numbers reveal: AI Overviews appear overwhelmingly for informational searches. While you might occasionally see them for commercial terms, they dominate the top of search results when users are seeking knowledge rather than products. This creates a clear opportunity for businesses that understand how to position their expertise.

We’ve earned a lot of great results over the past year for our clients through extensive testing and we’ve figured out a few areas of optimisation you can take care of to earn real results for your business too:

Building Complementary Content — Standard advice tells you to compete with existing content. The reality? AI Overviews favour content that fills information gaps. When a business adds genuine value to existing conversations – like a regional bank adding local market insights to general financial advice – they appear alongside industry leaders.

Demonstrating Deep Expertise — Most businesses try to cover everything superficially. The numbers show that focused, deep expertise in specific areas drives better overview inclusion. A healthcare provider seeing consistent overview appearances focuses exclusively on explaining complex procedures in simple terms, rather than trying to cover every health topic.

Creating AI-Friendly Structure — While traditional SEO focuses on keyword placement, overview success requires clear information architecture. This means presenting information in a way that helps AI understand relationships between concepts. Label sections explicitly. State relationships clearly. Make connections obvious.

Maintaining Fresh Relevance — The data shows AI Overviews heavily favour recent, updated content. But this isn’t about making minor tweaks – it’s about consistently adding new insights and expanding valuable information. Regular, meaningful updates outperform sporadic overhauls every time.

A Timeline for Implementation for Your Business

You have a lot of work ahead of you for capitalising on all of the emerging generative engines, including Google’s AI Overviews — but you don’t have to do it all on Day 1. If you’re running solo, you can break the work down into different months and quarters, but if you’re working with an in-house team or external agency, you should be able to do this at scale much quicker.

Here’s the month-to-month breakdown of work you can complete:

Month 1:

  • Conduct comprehensive AI platform interviews
  • Document current brand perception
  • Identify critical gaps and opportunities
  • Map competitor mentions and positioning

Month 2:

  • Update core service page content structure
  • Address identified perception gaps
  • Begin systematic review management
  • Implement clear contextual markers in content

Month 3:

  • Expand presence across relevant platforms
  • Develop a complementary content strategy
  • Start monitoring AI Overview appearances
  • Track changes in AI platform responses

Months 4-6:

  • Scale successful content approaches
  • Build a consistent cross-platform presence
  • Deepen expertise content in key areas
  • Monitor and adjust based on response data

Evolve Your Content’s Structure

The future of content structure isn’t just about keywords anymore – it’s about creating an interconnected web of valuable information that AI platforms can confidently reference and share. While traditional SEO had us obsessing over title tags and keyword density, GEO demands something far more sophisticated: content that adds genuine value to existing digital conversations.

Think about your content like building blocks in a larger conversation. Each piece needs clear signposts that tell AI platforms exactly what you’re contributing and how it connects to the bigger picture. This means being explicit about categories and relationships – don’t just write about “Oklahoma,” specify “Oklahoma the musical” if that’s what you mean.

Your content architecture matters more than ever. Use descriptive headers that actually preview what follows, not clever wordplay. Break complex topics into clear, logical sections. But here’s what most marketers miss: GEO thrives on diversity. Mix in videos, podcasts, data tables – AI platforms are far better at parsing varied content formats than traditional search engines ever were.

Freshness isn’t just a ranking factor anymore – it’s a fundamental requirement. Regular updates signal that your content remains relevant and accurate. And perhaps most importantly, stop trying to outcompete everyone. Focus instead on complementing existing conversations with unique insights that fill information gaps. This collaborative approach is what gets you noticed in AI-driven search.

Ready to optimize your content for generative engines? Here’s your action plan:

  • Start by auditing your existing content. Review your headers – are they descriptive or just clever? Look for opportunities to add explicit context. Remember, AI platforms need clear signals about what your content is discussing.
  • Next, enrich your content structure. Break down complex topics into well-labeled sections. Add summary blocks at the top of important pages. Create clear relationships between ideas and concepts. And don’t forget to mix in different content formats – tables, video transcripts, and structured data all help AI platforms better understand your content.
  • Finally, develop a regular update schedule. Fresh, current information isn’t optional anymore – it’s essential for maintaining visibility in AI-driven search results. And when you update, focus on adding complementary insights that fill gaps in existing conversations rather than trying to replace what’s already working.

Review and Reputation Management

Your digital reputation isn’t just about star ratings anymore – it’s becoming the backbone of how AI platforms understand and represent your brand. While traditional SEO might let you hide a few negative reviews in the depths of page four, AI platforms synthesise everything said about your brand across the entire digital landscape. Every review, comment, and mention shapes how these platforms understand – and ultimately recommend – your business.

Key Reputation Factors in the GEO Era:

  • User-generated content now carries substantially more weight
  • AI platforms analyse sentiment patterns across all platforms
  • Review responses matter as much as the reviews themselves
  • Community engagement signals build brand authority
  • Third-party mentions influence brand perception more than self-promotion

Think about it like your digital brand’s DNA. Each customer interaction becomes part of a larger narrative that AI platforms use to build their understanding of your business. And here’s the kicker: they’re not just counting stars – they’re analysing sentiment, tracking response patterns, and evaluating how you handle both praise and criticism.

Action Steps to Strengthen Your Digital Reputation:

Step 1

  1. Conduct regular AI platform audits
  2. Ask direct questions about your brand
  3. Document current perceptions
  4. Identify gaps and misconceptions

Step 2

  1. Implement proactive review management
  2. Respond thoughtfully to all reviews, positive and negative
  3. Create systematic review collection processes
  4. Address concerns publicly and professionally

Step 3

  1. Build an authentic community presence
  2. Share genuine industry insights
  3. Participate in relevant discussions
  4. Focus on value over promotion

Remember: Every digital interaction is an opportunity to shape how AI platforms understand and represent your brand. Focus on building a rich tapestry of positive, authentic engagements that give these platforms confident, accurate information to draw from.

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Building Authority Across Platforms

Think of your digital presence like a constellation – each platform is a star that contributes to your overall visibility. But here’s what makes the difference: AI platforms don’t just see these points of light, they understand the connections between them.

Here’s where your authority really lives:

  • Professional Networks (LinkedIn, industry associations)
  • Knowledge-Sharing Communities (Quora, Reddit, Stack Exchange)
  • Review Platforms (Industry-specific + general)
  • Industry Forums & Discussion Boards
  • Specialised Content Hubs

Most businesses spread themselves too thin, chasing presence on every platform possible. Stop. Focus instead on meaningful engagement where it matters most. Quality always trumps quantity in the AI era.

How To Build Your Cross-Platform Authority

Start small but go deep. Choose two platforms where your audience is most active and become an invaluable community member. Share insights that only you can provide. Answer questions thoughtfully. Build relationships that matter.

Pro Strategy: Map out your expertise areas and match them to specific platforms. Technical knowledge? Stack Exchange awaits. Industry insights? LinkedIn’s your stage. Customer success stories? Review platforms need your voice.

Remember, AI platforms are getting smarter at recognising authentic authority. They can tell the difference between drive-by posting and genuine community contribution. Build your presence with purpose, and the algorithms will take notice.

Quick Win: Pick your top-performing case study and adapt it for three different platforms this week. Track how AI platforms start connecting these pieces of your authority puzzle, analyse the impact, and then make a decision on how you can build on this or improve your work to get a better result.

You can learn more about how to establish your authority across the internet by following Google’s existing E-E-A-T guidelines. Watch this video to learn what E-E-A-T stands for.

Future-proofing Your Strategy

Let’s talk about future-proofing your digital strategy. Because here’s the reality: the shift to AI-driven search isn’t just another algorithm update – it’s a complete reimagining of how people discover and interact with information online.

Think about how you searched for information five years ago versus today. The change is stunning, isn’t it? But what’s happening now makes those changes look microscopic in comparison.

Search is evolving beyond keywords and backlinks into something far more sophisticated: an interconnected web of signals that AI platforms use to understand, evaluate, and recommend your business. Getting this right isn’t optional anymore – it’s survival.

Consider this: When was the last time you typed a perfect keyword phrase into Google? We’re all starting to search the way we think – in natural language, with context and nuance. AI platforms aren’t just keeping up with this shift; they’re accelerating it.

Here’s a future-proofing checklist you can follow:

First 30 Days

  • Conduct comprehensive AI perception audits
  • Document current digital footprint
  • Map content structure gaps

Next Quarter

  • Implement continuous monitoring systems
  • Refine content architecture
  • Build strategic review frameworks

Six Months

  • Expand platform presence strategically
  • Develop response systems for emerging AI tools
  • Create feedback loops for continuous improvement

The Hard Truth: Playing catch-up in 2025 will be exponentially harder than starting now. The businesses that thrive won’t be the ones with the biggest budgets – they’ll be the ones that understood this shift early and adapted accordingly.

Start small, but start now. Choose one aspect of your digital presence to optimise for AI platforms. Test, learn, and expand. The future of search is being written right now – make sure you’re part of the story.

In Summary

The shift to AI-driven search represents the biggest transformation in digital visibility since mobile changed the game. Traditional SEO could see up to a 50% traffic drop by 2028, but this creates unprecedented opportunities for businesses that understand the new rules: AI platforms evaluate your entire digital footprint, not just individual pages and backlinks. They’re analysing sentiment, measuring engagement patterns, and building a comprehensive understanding of your brand’s authority across every platform where you appear.

Success in this new landscape isn’t about outspending competitors – it’s about adapting faster and smarter.

The businesses winning right now are focused on distributed authority, genuine engagement, and contextual clarity over traditional ranking factors. They’re teaching AI platforms exactly how to represent their brands through strategic, multi-platform presence.

Key Strategic Shifts:

  • Content needs explicit context and clear signposting
  • User-generated content carries unprecedented weight
  • Cross-platform authority builds compound visibility
  • Fresh, current information trumps historical performance
  • Brand reputation is evaluated across the entire digital ecosystem

Your Next Steps:

  • Conduct AI platform perception audits
  • Build systematic reputation management processes
  • Structure content for AI understanding
  • Develop a strategic platform presence
  • Monitor and adapt to emerging AI tools

The opportunity in GEO isn’t about quick wins or technical tricks. It’s about building genuine authority that both AI platforms and humans recognize and trust. The businesses that understand this now will be the ones leading their industries in 2025 and beyond.

Ready to implement a comprehensive GEO strategy? Visit exposure.ninja/geo to learn more about our GEO Game Plan service.

Watch This Next

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Google’s WORST NIGHTMARE Just Happened https://exposureninja.com/podcast/342/ Mon, 09 Dec 2024 13:32:14 +0000 https://exposureninja.com/?post_type=podcasts&p=24207 Google has lost search users in the UK for the first time. Learn why this matters and how you need to adapt your marketing strategy in 2025.

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Something unprecedented just happened.

Google LOST search users in the UK.

Not just a few – 1.8 million adults walked away, marking the first decline in the tech giant’s history.

This isn’t a glitch or a temporary blip. It’s a seismic shift.

Let’s talk about what’s really happening.

Traditional search is evolving. Users whisper questions to AI assistants instead of typing queries into search boxes. They’re having conversations with ChatGPT rather than scrolling through pages of results. And this change? It’s accelerating faster than anyone predicted.

Adobe’s latest analytics tell a fascinating story. Q3 2024 saw an explosion in AI-referred traffic – and here’s the kicker – this surge happened before Google’s reported user decline. Imagine what the next quarter’s numbers will show.

Behind Google’s Brave Face

On paper, Google looks unstoppable. Their Q2 2024 ad revenue hit record highs, jumping 10% when Wall Street least expected it. The champagne corks were popping in Mountain View. But beneath this celebration lies an unsettling truth: the ground is shifting beneath their feet.

What This Means for Your Marketing Strategy

Take a deep breath. Your organic traffic isn’t about to vanish overnight.

But change is coming, and it demands our attention.

Consider this: people haven’t stopped buying. They haven’t stopped searching. They’ve simply found new ways to discover what they need. Some businesses are already seeing leads flow in from unexpected places – ChatGPT referrals appearing in analytics, Perplexity.ai clicks converting to sales.

The game is changing, and here’s how to play it:

First, understand that SEO isn’t dead – it’s evolving. Traditional optimisation techniques are merging with something new: Generative Engine Optimisation (GEO). Think of it as SEO’s sophisticated cousin, speaking the language of AI while honouring the fundamentals that have always worked.

Your paid search campaigns? They need fresh eyes. The landscape grows more competitive by the day, with rising costs squeezing margins tighter. The best PPC specialists still deliver results, but they’re working harder for every conversion.

Your 2025 Action Plan

Start here:

Keep your SEO strong — It’s still your foundation, your bedrock of digital visibility. But don’t stop there.

Embrace GEO as your next frontier — Learn how AI platforms read and recommend content. Understand how they think, how they choose what to share, and why they prefer certain sources over others.

Watch your traffic sources like a hawk — New channels are emerging, bringing visitors from platforms that didn’t exist last year. Each deserves your attention, your analysis, your understanding.

When you see traffic from an AI platform, don’t just celebrate the numbers – study them. What triggered the recommendation? How can you replicate that success?

The Future Is Already Here

We’re witnessing history – the moment when Google’s iron grip on search began to loosen. And in this changing landscape lies opportunity.

Smart marketers will adapt. They’ll learn to speak both languages: the traditional syntax of SEO and the nuanced dialogue of AI. They’ll thrive not because they clung to old methods or blindly chased new ones, but because they understood a fundamental truth: success follows the user.

And those users? They’re exploring new ways to find what they need. The question isn’t whether to follow them into this new frontier, but how quickly you can adapt to meet them there.

Remember: great marketing has always been about connecting with people where they are. Yesterday, they were on Google. Today, they’re somewhere new. Tomorrow? That’s what we’re preparing for.

The music of marketing is changing. Listen carefully. Adapt thoughtfully. And don’t just write for algorithms – write for humans seeking answers in an AI-powered world.

Watch This Next

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Could Google’s First YoY Drop in Users Spell the End? https://exposureninja.com/podcast/dojo-43/ Wed, 04 Dec 2024 10:59:31 +0000 https://exposureninja.com/?post_type=podcasts&p=24191 Learn why Google's first-ever UK user decline matters for your 2025 marketing strategy, plus how YouTube videos in AI Overviews creates new opportunities.

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Episode Overview

Google has experienced its first recorded decline in UK users, dropping from 86% to 83% market share, while AI search queries have increased tenfold between January and September 2024. Simultaneously, Google’s AI Overviews are now starting to include YouTube video summaries, marking a significant evolution in search result presentation.

For marketers concerned about maintaining visibility in an evolving search landscape, this episode provides critical insights into emerging trends and practical strategies for adapting to AI-driven search whilst maintaining strong traditional SEO practices.

Let’s get into it.

What You’ll Learn

  • The significance of Google’s first-ever UK user decline and its implications for digital marketing strategies long-term
  • Understand how YouTube content is being integrated into Google’s AI Overviews
  • Develop strategies for optimising both traditional search and AI-driven visibility (you need both)
  • How to balance current marketing effectiveness with future-focused initiatives

Deep Dive Breakdown

Topic 1: Google’s Historic UK User Decline

Context:

Ofcom’s latest report reveals Google’s UK market share dropped from 86% to 83%, losing 1.8 million users. This coincides with Adobe’s data showing a tenfold increase in generative AI tool usage between January and September 2024. A quarter of Britons now use AI while shopping online, expected to rise to one-third during Christmas.

Key Insights:

Market Share Implications
  • Finding: First documented decline in Google’s user base
  • Explanation: Signals potential shift in search behaviour towards AI-driven alternatives

Topic 2: YouTube Integration in AI Search

Context:

As originally shared by Glenn Gabe, Google appears to have begun (or shall soon be) incorporating YouTube video summaries much more into its AI Overviews, providing users with key takeaways without requiring full video views. This development reflects changing user preferences for consuming information across different media formats.

While these summaries, called Quick Takes, don’t yet appear to be fully rolling out into the AI Overviews, it’s highly likely that this test will go live as their usefulness would be high for searches, especially searches by consumers doing product research and comparisons.

You can read more about the 400% increase in YouTube visibility in AI Overviews in this Search Engine Journal article.

Screenshot of Google's Quick Takes, a YouTube summary in AI Overviews.

Credit to Glenn Gabe on Bluesky for the screenshot.

Key Insights:

Content Strategy Evolution
  • Finding: Video content now directly impacts AI search visibility
  • Explanation: Creates new opportunities for businesses to appear in AI overviews through video content

Essential Takeaways

  • Google remains dominant with 83% UK search market share, but its first user decline signals potential shifts in search behaviour
  • Video content is becoming increasingly important for visibility in AI-driven search results, including Google’s AI Overviews
  • Businesses should maintain a strong SEO foundation and strategy while preparing for AI-driven search evolution
  • Marketing managers should allocate 20% of efforts to future-focused initiatives and 80% to current effective strategies

Timestamps

  • 00:00 – Welcome to the Dojo
  • 00:22 – Google’s Year-on-Year Drop in Users
  • 25:40 – YouTube Summarise in AI Overviews
  • 33:37 – Key Takeaways & Next Steps

Next Steps

Next 24 Hours:

  • Audit your current video content presence on YouTube
  • Review your top-performing blog posts for video conversion opportunities
  • Analyse your traffic sources to understand the impact of AI on search

Next Week:

  • Create video content for one of your top three performing blog posts
  • Begin testing AI search visibility for key terms
  • Develop a basic initial testing video content strategy that aligns with your SEO goals

Next Month:

  • Implement a regular video content creation schedule (if the initial test is successful)
  • Establish metrics for tracking AI search performance long-term
  • Allocate budget for video production improvements based on initial results

Watch This Next

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The Best SEO Strategies for 2025 https://exposureninja.com/podcast/341/ Mon, 02 Dec 2024 14:51:18 +0000 https://exposureninja.com/?post_type=podcasts&p=24178 Learn why crafting an SEO strategy for 2025 requires mastering Generative Engine Optimisation (GEO) to stay ahead in AI-driven search and recommendation platforms.

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Search Engine Optimisation (SEO) is undergoing a seismic shift, driven by the rise of Generative Engine Optimisation (GEO). AI-powered tools like ChatGPT, Perplexity, and Google’s AI Overviews are fundamentally changing how people search for information. Businesses can no longer rely solely on ranking in traditional Google search results; they must now optimise for these generative AI tools that summarise and recommend products, services, and content directly to users.

For years, SEO and Google were synonymous. Optimising for Google’s algorithms was enough to ensure visibility. But with AI tools offering dynamic, summarised answers, search behaviour is expanding. Google’s AI Overviews alone are projected to reach over a billion users by the end of the year. Meanwhile, platforms like Perplexity and Claude allow users to ask complex queries, pulling from multiple sources to deliver coherent answers.

This shift means businesses must ensure their information is present in these AI-driven tools, as well as the sources these tools rely on. Simply ranking on Google is no longer sufficient—you must be visible everywhere your audience searches.

Two-Pronged SEO Strategies

Adapting to GEO requires businesses to adopt a dual approach:

  1. Top of Funnel SEO
    Focus on being featured in AI summaries during the research phase. AI tools like Perplexity pull content from authoritative websites. By aligning your content with the queries and sources these tools rely on, your business can gain visibility as a trusted expert.
  2. Bottom of Funnel SEO
    When users are ready to make purchasing decisions, your business needs to stand out in commercial searches. Optimise product and service content to reflect unique selling points that AI tools can highlight in their summaries.

For example, a business bank might ensure its standout features, like “award-winning customer service” or “innovative budgeting tools,” are prioritised over generic attributes like “no monthly fees.”

Visual representation of the marketing funnel

Embracing EEAT for Success

Google’s EEAT framework—Experience, Expertise, Authoritativeness, and Trustworthiness—is becoming even more critical. AI tools favour content that reflects genuine, first-hand expertise.

How to Implement EEAT:

  • Showcase expert authorship with clear credentials.
  • Include case studies, first-hand experiences, and multimedia content.
  • Collaborate with industry experts to validate your authority.

Small businesses can leverage authentic storytelling and practical knowledge to build trust. Videos, in particular, can be a powerful way to showcase experience and passion in niche industries.

As voice and visual search continue to grow, businesses must prioritise concise, conversational content optimised for AI tools. However, these searches often remain informational, with commercial intent still tied to more traditional search methods.

By embracing GEO, businesses can future-proof their search strategies and stay ahead of competitors.

Ready to Optimise?

GEO isn’t just the future of SEO—it’s the present. Thinkplus’s GEO Game Plan helps businesses assess their visibility in AI-driven tools and create actionable strategies to dominate the evolving search landscape.

Get started with a free marketing review and ensure your business ranks wherever your audience searches.

Embrace the change. GEO is here.

A Message from our Head of PPC

Last week, Tim had a long conversation about the most common (and expensive) PPC mistakes marketers make and how to avoid them.

After the call, Tom and Tim continued their conversation about how ads will appear in ChatGPT (it’s inevitable).

Tom is predicting that, when ads do come to ChatGPT, they’ll be powered by Microsoft Ads. When you think about it, it makes a lot of sense. The Microsoft Ads platform is already there. It just needs to be ported over and glammed up a bit.

With that in mind, if you start running Microsoft Ads today they’ll be optimised and matured for the any-day-now rollout.

If you’re not yet running Microsoft Ads, then if Tom’s team sets up your account this month (Dec), he’ll be able to get you another 2500 USD/GBP in free ad credit you can use to train your new ads campaign.

With Google already testing ads in AI Overviews, ChatGPT’s ads are surely only a few weeks or months away.

Interested? Send Tom and Tim a message today and they’ll get your proactive ads campaign set up.

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Are You Falling Into The Sunk Cost Trap? (Dojo #42) https://exposureninja.com/podcast/dojo-42/ Thu, 28 Nov 2024 11:30:08 +0000 https://exposureninja.com/?post_type=podcasts&p=24171 Episode Overview This week on The Dojo, we dissect the recent collapse of AllPlants, a UK vegan meal delivery service, amidst a massive marketing spend. We analyse their financial data, marketing strategies (social media, SEO, PPC), and pinpoint critical errors....

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Episode Overview

This week on The Dojo, we dissect the recent collapse of AllPlants, a UK vegan meal delivery service, amidst a massive marketing spend. We analyse their financial data, marketing strategies (social media, SEO, PPC), and pinpoint critical errors. We also discuss the upcoming Black Friday sales frenzy, contrasting brands embracing the hype with those choosing alternative strategies. Finally, we provide an update on the Wicked movie’s marketing success.

Stop throwing money at marketing campaigns that aren’t delivering. Learn to identify unsustainable business models, optimise your marketing spend, and choose strategies that align with your brand values and financial goals. Avoid the pitfalls of sunk cost fallacy and discover how to leverage data-driven decisions for sustainable growth.

What You’ll Learn

  • Identify unsustainable business models based on financial data and marketing spend.
  • Analyse marketing campaigns across social media, SEO, and PPC to identify areas for improvement.
  • Understand the importance of knowing your customer acquisition costs (CAC) and achieving positive ROI.
  • Explore alternative Black Friday strategies beyond aggressive discounting.
  • Assess the effectiveness of large-scale marketing campaigns based on real-world examples (Wicked movie).

Deep Dive Breakdown

Topic 1: The AllPlants Case Study

Context:

AllPlants, a UK vegan meal delivery company, recently filed for administration. This follows a significant marketing investment. The company’s financial data reveals a critical mismatch between revenue and marketing expenditure. A detailed analysis using tools like Semrush’s Ad Clarity* unveils the extent of their social media spend—a staggering sum far exceeding their gross profit.

Key Insights:

Unsustainable Marketing Spend
  • Finding: AllPlants spent significantly more on marketing than their gross profit allowed.
  • Explanation: This unsustainable model highlights the danger of prioritising market share acquisition over profitability.
Ineffective SEO Strategy
  • Finding: A majority of their organic traffic stemmed from low-value, informational keywords.
  • Explanation: This demonstrates a failure to align content strategy with sales goals, resulting in wasted effort.
Underutilised PPC Campaigns
  • Finding: Their paid search spend was minuscule compared to social media advertising.
  • Explanation: This missed opportunity to target highly qualified leads shows a lack of strategic allocation of marketing resources.

Topic 2: Black Friday Marketing Strategies

Context:

UK Black Friday sales are projected to reach £9 billion. This staggering figure underscores the event’s significance. However, studies reveal that many products aren’t genuinely discounted. Some brands inflate prices beforehand to create the illusion of a sale. This creates a complex landscape for marketers.

Key Insights:

Alternative Black Friday Approaches
  • Finding: Brands like The Ordinary and Octopus Energy are successfully bucking the trend with alternative strategies.
  • Explanation: These examples showcase the potential of focusing on brand loyalty and unique messaging rather than solely on discounting.

Topic 3: Wicked Movie Marketing Success

Context:

The Wicked movie achieved a record-breaking opening weekend for an adaptation of a broadway musical. Last week’s discussion questioned the effectiveness of its extensive marketing campaign. The results are in. The film’s success is a testament to a multi-faceted approach, including extensive brand collaborations.

Key Insights:

Effective Brand Collaboration
  • Finding: The movie’s massive marketing campaign, including numerous brand deals, contributed to its box office success.
  • Explanation: This strategy likely leveraged mutually beneficial partnerships to expand reach and engagement.

Essential Takeaways

  • Prioritise profitability over market share acquisition.
  • Align your marketing strategy with your business model and financial goals.
  • Utilise data-driven decision-making to optimise marketing spend and measure ROI.
  • Explore alternative marketing strategies that align with your brand values.
  • Learn from both successes and failures of large-scale marketing campaigns.

Timestamps

  • 00:00 – Introduction
  • 01:30 – AllPlants Case Study
  • 15:00 – Black Friday Marketing Strategies
  • 25:00 – Wicked Movie Marketing Update
  • 35:00 – Key Takeaways & Actionable Steps

Implementation Guide

Next 24 Hours:

  • Review your recent marketing spend and compare it to your revenue.
  • Identify your top 3 most expensive marketing channels.

Next Week:

  • Analyse the ROI of your top 3 marketing channels.
  • Begin brainstorming alternative marketing strategies for the next quarter.

Next Month:

  • Implement at least one new marketing strategy based on your analysis.
  • Schedule a meeting to review your marketing plan and budget for next year.

*Some links within this guide are affiliate links, which Thinkplus receives a fee for promoting (these links are not sponsored). Thinkplus only promotes services we already use within our marketing stack.

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8 Common PPC Mistakes (and How To Avoid Them) https://exposureninja.com/podcast/340/ Mon, 25 Nov 2024 14:46:38 +0000 https://exposureninja.com/?post_type=podcasts&p=24153 PPC is more competitive than ever. According to Optmyzr, search CPCs are up 22 percent year on year. Because it’s getting more expensive, if you want to generate ROI from search advertising, you need to be on your A game....

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PPC is more competitive than ever.

According to Optmyzr, search CPCs are up 22 percent year on year.

Because it’s getting more expensive, if you want to generate ROI from search advertising, you need to be on your A game.

Remember, this is competitive. You need to be better than the other advertisers if you’re going to generate the highest ROI.

So, today we’ve brought a very special guest onto the Thinkplus podcast – Tom Goodwin, our head of PPC.

We break down some of the most expensive mistakes we see PPC advertisers making.

Timestamps

00:00 — Intro
01:37 — Not Bidding On Your Own Brand
07:01 — Ignoring Quality Score
13:47 — Spelling Errors
16:36 — Sending People to 404 Errors
19:58 — Offers That Expire
22:00 — Not Using Audiences
27:40 — Not Using Broad Match
34:14 — No Performance Max or Only Performance Max

What to Listen to Next:

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